Privacy
Your data, explained transparently
Responsible for processing
Hotel Alpenfeuer Montafon GmbH
Gortipohl 3, 6791 St. Gallenkirch
Österreich
Email: info@alpenfeuer-montafon.at · Phone: +43 5557 66 11
Which data we process and why
1. Providing the website
When you visit this website, technically necessary data (e.g. IP address, date and time of access, pages retrieved) is processed in order to display the site to you and to ensure its stability and security.
2. Enquiries via our online enquiry manager
Non-binding enquiries via our website run through the enquiry manager of the external provider Casablanca. The data you enter there (e.g. name, email, phone, travel dates, message) is collected by Casablanca in order to automatically provide you with an offer and, if needed, create a reservation. Casablanca acts as an independent controller. We receive the offer and reservation data necessary for your stay.
3. Voucher online shop
You buy vouchers via our online shop, which is provided by the external provider Casablanca. The order and payment data (e.g. name, email, address, chosen amount) are processed by Casablanca as an independent controller. We receive the order information necessary to issue the voucher. Payment processing takes place exclusively via the provider; we have no access to your payment data.
4. Booking via our online booking system
When you book via our online booking system, the required booking data is processed by the external service provider Seekda. Data processing in the context of the booking follows the provisions of the provider, who acts as an independent controller. We have no access to your payment data.
5. POWR social feed
On the homepage we embed a social feed from the provider POWR (powr.io) after your consent. This may load content and data from Instagram and Facebook. POWR and the respective networks process this data as independent controllers. Without your consent in the cookie banner, the feed is not loaded. The direct links to Instagram and Facebook remain usable regardless.
6. Other optional services
Other optional services (such as statistics or third-party content) are loaded only if you consent via the cookie banner. Technically necessary functions remain active regardless, so that the website can be displayed.
Your rights under the GDPR
You have the right of access, rectification, erasure, restriction of processing, data portability and objection at any time. You also have the right to withdraw consent at any time, without affecting the lawfulness of processing carried out before the withdrawal. The right to lodge a complaint with the competent supervisory authority (in Austria: the Austrian Data Protection Authority) remains unaffected.
Storage period
We store your data only as long as necessary for the respective purpose or as required by statutory retention periods. Afterwards, the data is deleted or processed in a restricted form.
Contact
We are happy to answer any privacy questions at info@alpenfeuer-montafon.at.